FAQ


MacauDoctor Will this App provides any medical enquries, consultations, diagnoses and treatments?


MacauDoctor The purpose of this App is to provide and serve all the Macanese and incoming tourists the most detailed and comprehensive mobile medical information platform,
However, please be kindly noted that we are NOT any medical organizations. Thus, we are NOT able to provide and serve the users any medical enquries, consultations, diagnoses and treatments.



MacauDoctor Is it for free?


Download and InstructionsMacauDoctor Yes, the App is for Free.



MacauDoctor Does it support multilingual function?


MacauDoctor In the current stage, it provides the versions of Traditional Chinese, Simplified Chinese and English. However, more languages such as Portuguese will be supported in the future.
MacauDoctor The application will base on the users' current language in their smart phone, and automatically change to suitable language. For the Android users, they can also select their regular language in this App.



How about the Android smart phone users of China Telecom? Can they download MacauDoctor?


There are 2 approaches for downloading:
1. To directly use the smart phone to scan the QR Code and download the apk file for installation.
2. To search "Macau Doctor" from the Android application market thru any of the 3rd parties (e.g. aMarket, HiMarket).



How to register?


There are 2 approaches for register:
1. To directly register thru the App in your smart phone.
2. To register thru our website (by clicking the button of "Sign up" at the top right corner).



Can I use the same account in various smart phones at the same time?MacauDoctor


Yes, the account information will be synced. However, it is recommended to have different accounts for various smart phones in order to avoid any conflicts if additional and new functions are added in the future.



What can I do if I lost my password?


You can find the function of "Forget Password"in your smart phone. We will lead you to reset your password shortly.



What can I do if I do NOT know how to use any Application(s) in my smart phone?


It is not a big deal. Our website has provided an video of "Instruction for Use". It will lead and teach you for the use of this App.
Should you have any enquries, please feel free to contact our Technical Support Team. — support@macaudoctor.com。